Some people make jokes about their terrible memories and their inability to remember people’s names. Like it’s a big joke. It’s not.
“Remember that a person’s name is, to that person, the sweetest and most important sound” Dale Carnegie
Recently I recounted a story about the CEO of a national company with 2,000 employees. When I visited his office, the walls were covered with photos of the company’s employees. Some had check marks next to them. The check marks indicated those employees that the CEO had met in their hometown (all over the country) and with whom he had spoken about their family. His goal was to know the face, name and family members of each employee no matter where he met them. Imagine the energy it took to work on this.
Why did this CEO think this was so important? Well, first of all it meant that he was focused on employees. Next, it gave him a way to connect to people who were not at ‘headquarters’ and a way to make them feel that he cared about them, which, he obviously did.
I work hard to remember people’s names. I learned a trick many years ago; when I meet someone new, I say their name as I shake their hand. Then I try to use it at least one more time before we part company. It’s a small thing but it leaves a positive impression. Check out these tips for remembering names.
Photo credit: Whisper