I work with companies on multi-generational workplace issues because I heard so many complaints about the “younger generation’s” poor “communication” skills. Gen Y employees may be different in many ways other from other generations; but that doesn’t mean they’re bad or wrong — they’re just different.
One common complaint I hear is that younger employees want to give and get “constant feedback.” Most of us oldsters are uncomfortable with this. Being stoics, we think everyone ought to just ‘get on with it.’
When Jimi Hendrix (my favorite musician of all time) burst onto the rock scene and created new sounds with his guitar…including standing in front of a wall of amplifiers.. many people thought it was awful… the rest of us… thought it was awesome. A new kind of musical sound was born… music to some… noise to others.
So it is with workplace feedback. Let me introduce you to Cleargears.com, take a quick video tour here. Conceptually, these tools allow your workforce to provide you (bossman or bosslady) with regular feedback and in turn, allows you to understand whether your feedback is being accepted and implemented. Wow – what a concept. Real time feedback. Making you uncomfortable? Get ready – this is the world is headed.
Take a look at Rypple.com; they call it social performance management– “a web-based social performance management platform that replaces the traditional performance review with an easy and collaborative approach. People always know where they stand and are accountable for achieving their goals.” By the way… so are you.
Whatever the tool and no matter how you feel about providing feedback to your team, I suggest you figure out how to listen better. The future of your organization depends upon it. Remember the shark… survival goes to those who adapt.
Photo credit: Milt. Retirement and Financial Freedom